UnReel Fishing Terms & Conditions

Queenstown Fishing Tour Terms & Conditions

Booking Policy

unReel Fishing requires credit card details to hold the booking.

Cancellation/Rescheduling Policy

If the charter is cancelled by the guide due to bad weather or circumstances beyond their control it will be made prior to the charter commencing on the day only at the guide’s discretion. NO REFUND for no shows or missed departures.


unReel Fishing recommends that you take out travel insurance for any unforeseen travel disruptions/cancellations.
In the event that you need to reschedule this would be subject to availability and at the guides discretion.


If you suddenly become sick or unwell and are unable to attend we will require 50% of the fare. Unless you have given the guide 48 hours notice of this. 

Use of Images

unReel Fishing reserves the right to use photos and or videos taken during charter/fishing experiences for promotional use online and for print media.

Damage or loss of fishing equipment

The customer is liable to pay costs as determined by unReel Fishing for any accidental or deliberate damage, this includes loss caused by you to any of our equipment.


The operator, employees and agents exclude, to the fullest extent possible under law, all and any liability for any loss, damage or injury (whether direct or indirect or consequential, however arising) suffered by the guest or any person associated with the guest in relation to the booked activity. All activities have elements of risk and all guests undertaking any activity do so voluntarily and at their own risk. 

The operator reserves all rights to cancel the activity at its discretion for any of the following reasons: 1) waterway or weather conditions;  2) unsuitability of Guest(s) that are unsuitable or unfit to participate in the activity; 3) any other circumstances which are beyond the reasonable control of the operator.

All guests agree to adhere to any instructions in relation to the activity from the operator at all time.